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TERMS & CONDITIONS

When will my order ship?

We will process your order within 1 business day.

How will goods be delivered?

We select the best way to ship orders based on orders size, weight, volume and destination.
We may use Australia Post or a specialized freight/courier company or FedEx (for deliveries outside of Australia).
We prefer to have goods delivered to a business address. But will deliver to a home address if required.
We are unable to deliver to a PO Box.
Items marked as PICKUP ONLY will not be shipped.
A re-delivery charge of $32 will apply should there be no one to sign for the goods, unless prior arrangements have been made prior.

Delivery Times

Please allow 2-10 working days for your order to arrive for Australian orders.
Please allow 5-20 days for international orders. Delivery dates may vary depending on freight company and customs clearance delays out of our control.

Delivery of Goods

We place great importance on the fast and reliable delivery of Customers orders, however please note that delivery times are estimates only and Lifestyle Brands / Habitat101 shall not be liable for delays.

Return or Exchange of Goods

Lifestyle Brands / Habitat101 will only exchange or refund goods value in cases where goods are deemed faulty or not suitable for specified use. Only items with a Lifestyle Brands Return Authorisation Number obtained from Lifestyle Brands Customer Care and with all items undamaged will be considered for return. Return Authorisation Numbers can be obtained by contacting the Customer Department via email on customercare@lifestyleb.com Right of refusal for the return or exchange of products is at the discretion of Lifestyle Brands, except where the Trade Practices Act of Australia makes allowance. Please refer to our full Terms & Conditions for more details.

 

For Return Authorization and warranty please contact us on the below

 

Address: Lifestyle Brands International
215 Browns Road, Noble Park, VIC 3174
Phone: (03) 8793 0000
Fax: (03) 9701 1288
Email: customercare@lifestyleb.com
Website: http://www.lifestylebrandsinternational.com

 

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